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FAQ's

Shipping and delivery

All orders are processed Monday to Friday, and will be shipped within 2 business days.

Domestic

Australian orders will be sent via Aus Post or Aus Post Express depending on your choice.

International Post

We are excited to announce that international orders will be sent via DHL express.

Please be aware that our customers are responsible for import duties and taxes.  

Return / Exchange policy

We do not offer refunds on change of mind. If there is an issue with the quality of your order we will gladly organise an exchange, credit note or refund.

We do offer exchange for wrong sizes, contact us via email to arrange a size swap.

We have a 14-day exchange policy from the date you receive your order. When requesting an exchange the item must be in stock.

 

Please contact info@inmymoods.com for any concerns regarding exchange or requesting a credit note.

Please note that the buyer is responsible for shipping the item back to us and we encourage them to use tracking on their order if making a return.

Contact support

For more information or inquiries please contact info@inmymoods.com or @in.mymoods on Instagram.

For information about an existing order please include your order number and full name.

Garment Care

Each item may be different. Please see our product details and care tags located on the garment for full care instructions.